Hotel Policies

We request all bookings are confirmed online

Guests are requested, where possible, to check in online

On arrival, your keys and check in card will be ready for you at reception to collect

Please advise of and confirm your arrival time. We request guests arrive at their designated check in time to avoiding queuing at reception

Baggage can be left at reception and taken to your room subject to availability

On check out, please leave your room key card/key in your bedroom

Every guest will be required to leave their contact details with reception

Car parks may have cones enforcing designated parking spaces. Please do not remove cones

Please only send one person to reception to collect your keys

Please enter the hotel via the main entrance only

Please check our website www.thefitzsimmonsgroup.co.uk for further details.